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Google Brand Account

You may get a message when browsing to youtube that looks something like this: In order to fix this browser to the Brand Account manager that Google links to: https://myaccount.google.com/brandaccounts  If you have a brand account you will see the followi...

Waiting Rooms

Zoom Conferencing Usage

Enabling When scheduling the meeting, click . Under Advanced Options: (a)Select Enable waiting room. (b)Ensure Enable join before host is not selected. When you have selected all other options, click Schedule.   Start meeting with Waiting R...

New Device Deployment

Digital Signage General

Collect Contact Information We need to know who to contact regarding signage. Please find the name/email addresses of the person that will be maintaining the signage so that we may contact them (or have them email me). The form is located here: https://forms...

Quick Support (No install)

Remote Support TeamViewer

If you prefer to not install Teamviewer simply download and run either of the applications. QuickSupport 14.7Windows: https://download.teamviewer.com/download/version_14x/TeamViewerQS.exeMac: https://download.teamviewer.com/download/version_14x/TeamViewerQS.d...

Logging in (Android)

Schoology Mobile Devices

Download Schoology from the Play Store (here: ) Once installed, launch the app and tap the white textbox below "Login through your school"  Type "redclayschools". It should appear below the textbox. Tap the Red Clay Consolidated School Distrct I...

Chrome Remote Desktop

Remote Support Chrome OS Remote Support

WARNING: YOU SHOULD ONLY SHARE YOUR SCREEN WITH TRUSTED COLLEAGUES.  Extension Installation To install Chrome Remote Desktop, please download it from the Chrome Webstore: https://chrome.google.com/webstore/detail/chrome-remote-desktop/inomeogfingihgjfjlpepl...

Providing Remote Connectivity

Remote Support TeamViewer

Providing remote ID & password In order to allow someone to remote assist you, you will need to provide your Unique ID and password.  Launch Teamviewer and provide the host with your ID and Password. DO NOT GIVE THIS TO ANYONE YOU DO NOT KNOW OR TRUS...

Downloading & Installing (Windows 10)

Remote Support TeamViewer

This process should be similar to devices running OS X. Installation of Teamviewer is not required, go here if you prefer to run Teamviewer once. Downloading First download Teamviewer from the official website using Chrome (DO NOT DOWNLOAD FROM OTHER SITES!...

Prevent Removed Participants from rejoining

Zoom Conferencing Usage

Sign in to the Zoom web portal. Click Settings. Scroll down and navigate to the Allow removed participants to rejoin option on the Meeting tab and verify that the setting is disabled. If the setting is enabled, click the Status toggle to disable it. ...

Meeting Passwords

Zoom Conferencing Usage

Require a password Open your zoom application and click on the Schedule icon. To set up a password check the box left to Require meeting password. Require a password for instant meetings Go to Zoom web portal zoom.us Click on Sign In. Click ...

Installing Zoom on Mac (Safari)

Zoom Conferencing Getting Started

Overview To install Zoom or Zoom Rooms on your Mac computer, you may need change your Security and Privacy settings to allow for apps downloaded from identified developers. Instructions Permissions to Install Click on the Apple Icon at the top left corn...

Screensharing

Zoom Conferencing Usage

Screen Sharing Settings Use the recommended screen sharing settings for your Zoom meetings to reduce Zoombombing. Sign into https://zoom.us. Click Settings. Click  In Meeting (Basic). Scroll down to the Screen sharing options and make the following se...

Classroom Management

Zoom Conferencing Usage

Waiting Room Message Any participant who does not login using their USC Zoom credentials automatically will be placed in the Waiting Room.     Add Participants You have the following options when participants are in the Waiting Room. Note: It is not r...

Recommendations for Teachers

Zoom Conferencing Getting Started

Signing in to your Zoom Account (Only require one time) You can set your defaults for all meetings you create. You will only have to do this once. In a web browser, go to zoom.us, sign in, then click on "My Account" in the upper right corner. If you are...

Preventing Zoom Bombarding

Zoom Conferencing Troubleshooting

Important things to note Nobody has hacked the Zoom meeting. The issue of unknown participants getting into your Zoom meeting is caused by the loose settings defaulted by Zoom. Turn off file transfers Mute Participants on Entry Prevent removed participan...

Further Resources

Zoom Conferencing Troubleshooting

For further reading, please visit the link here https://support.zoom.us/hc/en-us  

Testing Zoom before using

Zoom Conferencing Troubleshooting

In order to test Zoom, you can use the test meeting located at the URL below: https://zoom.us/test 

Error: Ooops, Zoom is blocked by the administrator

Zoom Conferencing Troubleshooting

Fixing Ooops error  The Zoom application is force-installed on all Google accounts across the district. You do not need to install the Zoom extension. You can check if Zoom is working properly by visiting https://zoom.us/test

Installing on Chrome OS

Zoom Conferencing Getting Started

The extension for Chrome OS is already pushed out for all students and teachers. You may not need to perform the steps below. Try browsing to https://zoom.us/test before continuing.  Installation The zoom application on Chrome OS can be downloaded from the...

Librarian List

Elementary Schools School Name Phone Baltz Janette Vickers 302-992-5560 Brandywine Springs Brian Simmons 302-636-5681 Cooke Amy Samperisi 302-235-6600 Forest Oak Lauren Ascione ...