47 total results found
Useful resources for the network team.
For further reading, please visit the link here https://support.zoom.us/hc/en-us
On June 18th, 2019 we made internal changes to the Google policy that resulted in a handful of st...
Google Brand Account
You may get a message when browsing to youtube that looks something like this: In order to fix...
Installing Zoom on Mac (Safari)
Overview To install Zoom or Zoom Rooms on your Mac computer, you may need change your Security ...
Installing on Chrome OS
The extension for Chrome OS is already pushed out for all students and teachers. You may not need...
Error: Ooops, Zoom is blocked by the administrator
Fixing Ooops error The Zoom application is force-installed on all Google accounts across the di...
Testing Zoom before using
In order to test Zoom, you can use the test meeting located at the URL below: https://zoom.us/test
Preventing Zoom Bombarding
Important things to note Nobody has hacked the Zoom meeting. The issue of unknown participants g...
Chrome OS Known Issues
Updated: 12/3/2018 Chrome OS Version 70 "Remove this person" missing from UI Bug Report...
Recommendations for Teachers
Signing in to your Zoom Account (Only require one time) You can set your defaults for all meet...
Waiting Room Message Any participant who does not login using their USC Zoom credentials automat...
Screen Sharing Settings Use the recommended screen sharing settings for your Zoom meetings to re...
Require a password Open your zoom application and click on the Schedule icon. To set up a pas...
Enabling When scheduling the meeting, click . Under Advanced Options: (a)Select Enable waiti...
Prevent Removed Participants from rejoining
Sign in to the Zoom web portal. Click Settings. Scroll down and navigate to the Allow removed...
Downloading & Installing (Windows 10)
This process should be similar to devices running OS X. Installation of Teamviewer is not requir...
Powerwashing (formatting) a Chromebook
You'll have to switch to Developer Mode in order to power wash a managed Chromebook. All of your...
New Student (or changed class) is not in roster
Sometimes when a new student is added to eSchool (or a class is changed) it does not show up in L...
Useful resources for technicians.
Wiki - Logging in
ONLY RED CLAY STAFF CAN LOGIN TO WIKI. If you would like to see more content, you must login to...
Chrome OS Remote Support
Providing Remote Connectivity
Providing remote ID & password In order to allow someone to remote assist you, you will need...