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Network Team

Useful resources for the network team.

Further Resources

Zoom Conferencing Troubleshooting

For further reading, please visit the link here https://support.zoom.us/hc/en-us  

Enable Extensions

Chrome OS General

On June 18th, 2019 we made internal changes to the Google policy that resulted in a handful of st...

Google Brand Account

Misc Troubleshooting Google

You may get a message when browsing to youtube that looks something like this: In order to fix...

Installing Zoom on Mac (Safari)

Zoom Conferencing Getting Started

Overview To install Zoom or Zoom Rooms on your Mac computer, you may need change your Security ...

Installing on Chrome OS

Zoom Conferencing Getting Started

The extension for Chrome OS is already pushed out for all students and teachers. You may not need...

Error: Ooops, Zoom is blocked by the administrator

Zoom Conferencing Troubleshooting

Fixing Ooops error  The Zoom application is force-installed on all Google accounts across the di...

Testing Zoom before using

Zoom Conferencing Troubleshooting

In order to test Zoom, you can use the test meeting located at the URL below: https://zoom.us/test 

Preventing Zoom Bombarding

Zoom Conferencing Troubleshooting

Important things to note Nobody has hacked the Zoom meeting. The issue of unknown participants g...

Chrome OS Known Issues

Public Information Google Products

Updated: 12/3/2018   Chrome OS Version 70 "Remove this person" missing from UI Bug Report...

Recommendations for Teachers

Zoom Conferencing Getting Started

Signing in to your Zoom Account (Only require one time) You can set your defaults for all meet...

Classroom Management

Zoom Conferencing Usage

Waiting Room Message Any participant who does not login using their USC Zoom credentials automat...

Screensharing

Zoom Conferencing Usage

Screen Sharing Settings Use the recommended screen sharing settings for your Zoom meetings to re...

Meeting Passwords

Zoom Conferencing Usage

Require a password Open your zoom application and click on the Schedule icon. To set up a pas...

Waiting Rooms

Zoom Conferencing Usage

Enabling When scheduling the meeting, click . Under Advanced Options: (a)Select Enable waiti...

Prevent Removed Participants from rejoining

Zoom Conferencing Usage

Sign in to the Zoom web portal. Click Settings. Scroll down and navigate to the Allow removed...

Downloading & Installing (Windows 10)

Remote Support TeamViewer

This process should be similar to devices running OS X. Installation of Teamviewer is not requir...

Powerwashing (formatting) a Chromebook

Chrome OS System Maintenance

You'll have to switch to Developer Mode in order to power wash a managed Chromebook. All of your...

New Student (or changed class) is not in roster

Student Educational Software Learnzillion

Sometimes when a new student is added to eSchool (or a class is changed) it does not show up in L...

Technicians

Useful resources for technicians.

Google Products

Public Information

Schoology

Public Information

Wiki - Logging in

Zoom Conferencing

Remote Support

Chromebooks

Wiki

Internal Resources

Getting Started

Zoom Conferencing

Logging in

Wiki - Logging in

ONLY RED CLAY STAFF CAN LOGIN TO WIKI.  If you would like to see more content, you must login to...

Troubleshooting

Zoom Conferencing

Usage

Zoom Conferencing

TeamViewer

Remote Support

Chrome OS Remote Support

Remote Support

Mobile Devices

Schoology

Wireless Network

Chromebooks

Troubleshooting

Chromebooks

Providing Remote Connectivity

Remote Support TeamViewer

Providing remote ID & password In order to allow someone to remote assist you, you will need...