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Finding Serial Number

Finding the label The serial number is usually located on the bottom of the Chromebook. It will ...

Connecting to free Xfinity Hotspot

Comcast is offering FREE ACCESS to their network of Wi-Fi Hotspots throughout Delaware. It can be...

Connecting to Wireless

In the bottom-right corner of the screen, click into the area with the Wi-Fi symbol (if it isn'...

Logging in

ONLY RED CLAY STAFF CAN LOGIN TO WIKI.  If you would like to see more content, you must login to...

Librarian List

Elementary Schools School Name Phone Baltz Janette Vickers 302-992-5560...

New Device Deployment

Collect Contact Information We need to know who to contact regarding signage. Please find the na...

Installing and Updating Zoom on Red Clay Macs

To install Zoom for the first time, go to step 2 1. Go to zoom.us>Check for updates and follo...

Error: Ooops, Zoom is blocked by the administrator

Fixing Ooops error  The Zoom application is force-installed on all Google accounts across the di...

Testing Zoom before using

In order to test Zoom, you can use the test meeting located at the URL below: https://zoom.us/test 

Further Resources

For further reading, please visit the link here https://support.zoom.us/hc/en-us  

Preventing Zoom Bombarding

Important things to note Nobody has hacked the Zoom meeting. The issue of unknown participants g...

Classroom Management

Waiting Room Message Any participant who does not login using their USC Zoom credentials automat...

Screensharing

Screen Sharing Settings Use the recommended screen sharing settings for your Zoom meetings to re...

Meeting Passwords

Require a password Open your zoom application and click on the Schedule icon. To set up a pas...

Waiting Rooms

Enabling When scheduling the meeting, click . Under Advanced Options: (a)Select Enable waiti...

Prevent Removed Participants from rejoining

Sign in to the Zoom web portal. Click Settings. Scroll down and navigate to the Allow removed...

Downloading & Installing (Windows 10)

This process should be similar to devices running OS X. Installation of Teamviewer is not requir...

Chrome Remote Desktop

WARNING: YOU SHOULD ONLY SHARE YOUR SCREEN WITH TRUSTED COLLEAGUES.  Extension Installation To ...

Quick Support (No install)

If you prefer to not install Teamviewer simply download and run either of the applications. Quic...

Providing Remote Connectivity

Providing remote ID & password In order to allow someone to remote assist you, you will need...